Edgewave Help

Edgewave Help

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Messages Tab
 
The Messages tab allows you to review, release, delete or download messages that were caught and put in your quarantine. If enabled by your administrator, you can toggle between viewing inbound or outbound quarantined messages.

When Email Continuity is licensed and enabled a Messages-Inbox tab appears allowing you to review, reply, forward, compose or download messages spooled on the system while your mail server is offline.

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Questions? Try our FAQ!                 
 
 

To ...You ...
view inbound messages select the inbound icon. Inbound
view outbound messages select the outbound icon. Outbound
access your Email Continuity Inbox click on the Inbox icon. Updale List
release a message select one or more messages from the message list and click the envelope release icon. Use Shift+Click to select adjacent messages. Use Ctrl+Shift to select non-adjacent messages. Release Icon
delete a message select one or more messages from the message list and click on the envelope delete icon. Use Shift+Click to select adjacent messages. Use Ctrl+Shift to select non-adjacent messages. Delete Icon
download a message select a message from the message list and click the icon to download the message to your computer. Download Icon
 
To ... You ...
view a message select a message from the message list.
search messages enter text in the search box next to the magnifier icon. The search includes all message fields displayed on the screen. Search Box
change the column sort order select the column title to toggle the sort order between ascending and descending.  
display different message attributes select the column title, then click the downward triangle on its right. Click Columns, then select or clear the check box of the attributes to display. Triangle Icon
update the message list click on the refresh icon. Updale List